Lifeline is a privately owned company and a long-standing member of the Isle of Wight business community. We believe that the way we engage with people, local organisations and the wider environment is central to how we operate. Our customers expect high standards, and we uphold strong principles around integrity, ethics and responsible practice in everything we do.
We do not accept any form of exploitation, child labour, corruption or bribery. We also take our environmental responsibilities seriously, continuously reviewing our processes to minimise impact wherever possible.
Lifeline actively contributes to the development of local businesses and professional networks. Throughout the year, our team members take part in presentations, workshops and public events, including Cyber Crime conferences, Business Expos and “Practical Lessons for Better Business”.
We are strong supporters of the Isle of Wight Chamber of Commerce, with managers and directors regularly attending events, breakfast meetings and networking sessions to help strengthen the local business community.
Each year, Lifeline supports a number of charities and community causes through donations, sponsorship and pro bono work. We have contributed equipment to schools, clubs and charitable organisations and supported fundraising events such as the WightFibre Star Wars Premiere in aid of UKSA and initiatives through WightAid.
Every two years, we host our Open Day, bringing together customers, dignitaries and industry partners. The event showcases the latest in fire and security technology while raising money for local charities. In 2016, for example, the event raised over £250 for the Hampshire and Isle of Wight Air Ambulance.
We are also proud to support Wight Search and Rescue (WightSAR). In 2020, Lifeline donated a state-of-the-art thermal imaging camera to assist their volunteers in locating vulnerable missing persons in difficult environments and low visibility conditions.
We recognise the challenges faced by many households today and are committed to supporting those in need. Lifeline donates food parcels each month to Isle of Wight Food Bank and Pan Together. These contributions come from both the company and individual members of staff. We believe anyone can experience difficult circumstances, and we are proud to help our community where we can.
We have recently added three VW ID. Buzz electric vehicles to the Lifeline fleet, marking another step in our commitment to reducing our environmental impact and supporting our EN14001 Environmental Accreditation. Moving to electric transport is part of our wider focus on operating responsibly while serving customers across the Island.
The ID. Buzz models strengthen our ability to deliver high-quality fire and security services while lowering emissions and running a fleet that better reflects our values. After 35 years on the Isle of Wight, we remain committed to making choices that benefit both our customers and the community we are part of.
In 2019, Lifeline partnered with Medina Foodservice, Buywise and Premier Ford to install a community access defibrillator on the front of The Island Security Centre.
This vital equipment increases the chances of survival for anyone experiencing a cardiac emergency in the Riverway area, forming part of the Island’s growing network of life-saving devices.
Lifeline is also a proud partner of IWASP; a collaboration between Trading Standards, Police, Fire and Rescue, Age Friendly Island and Citizens Advice. The initiative works to protect residents from scams, doorstep crime and fraud.
Our team helps by sharing up-to-date information about local scams and supporting efforts to keep vulnerable people safe. These partnerships reinforce our commitment to safeguarding our community beyond the fire and security systems we install.
