I should like to thank all at Lifeline for your excellent service. I have always found everyone to be helpful and courteous.

We would like to mention for particular commendation] David Littlejohn for his expertise and professional approach to working with our IT contractor. Becky Rann for striving to cater to our needs despite a busy schedule.

I would like to recommend Ian Turner for his professional approach, and customer care

I found your engineer pleasant, very helpful a credit to Lifeline alarms

David Blake was on his first visit to this property. He was very courteous and thoughtful. Changed the telephone check time to the early hours so that it was much less likely to coincide with a telephone call.

Mark, the engineer, very good at his job. Left the property clean and tidy, credit to your company.

The Engineer sorted out my connection problem with WiFi to cameras allowing me to gain access to view from another location. His experience in the field of IT resolved the problem. He is highly experienced and very knowledgeable in this field, calibre that we need on the Island thank you,👌

We were very impressed with engineer’s attitude and help in trying to provide us with best solution possible in less than ideal circumstances.

Excellent service, swift response, professional service and knowledgeable staff.

Nice guy, he told me what he was doing and why. Very pleased with how things were left. Happy customer!

Very impressed with the immediate actions of Becky Rann and the instant phone assistance of Alastair Burnett. He was sympathetic and explained things carefully and concisely. These people are a credit to their company.”

Ian is brilliant, and did excellent work on his intruder alarm upgrade. I am ever so pleased with the work done.

Just a short note to thank your team for an excellent response to a Power fail alarm at Morton Manor last week. We were away and your team in their capacity as 1st keyholder advised us of the problem and dispatched an engineer (I think it was Simon) to check it out. On site Simon gave me an update and went to the trouble of checking our freezers etc. to make sure there were no ongoing problems. Please pass on my thanks to those involved.

Pretty much everyone from Mark Lee, Savannah, the install team, who were communicative, helpful and did their absolute best regarding the position of the bell box and cable routing, the pre-call from Dave was exceptional, a simple thing to do before install day but so many don’t, this was appreciated by me. The commissioning guys…the whole experience with you has been very good…having worked for a plc service sector delivering excellent customer satisfaction, you should all be proud of the service levels you give and that I certainly received, well done.

We’ve been very pleased with the installation of our Lifeline alarm and CCTV system. Mark from Lifeline visited to ascertain our precise requirements and came up with a cost-effective solution. The engineers who install and maintain the system respond promptly and are knowledgeable, friendly and helpful. This is all supported by and efficient and effective customer services team.