Protecting Isle of Wight Homes & Businesses

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01983 521621

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Office Hours

Mon - Thurs 08:30 - 17:00 Fri 08:30 - 14:00

Free Publications

This section contains important information about our systems and business processes. Here you will find details about our products and how they work, as well as tips on securing your home and business.

Download our free resources here.


Terms & Conditions of Business

Customer Service Standards

Lifeline Mission Statement

Health, Safety, Environment & Quality Policy

Anti Modern Slavery Policy

Buyers Guides


Remote Servicing & Support

FAQ's - The phase out of telephone lines

Lifeline 2018 Brochure

Remote CCTV Maintenance

CCTV From Lifeline

Intruder Alarms from Lifeline

Temperature Screening CCTV

Secure Methods of Signaling

Helpful Information

Terms & Conditions of Business

Security Checklist

Test Calls made by your Alarm System

Do's and Dont's of your Alarm System

Life Cycle Perspecitve

FAQ's - The phase out of telephone lines

Guidance for people using CCTV

Basic Functions Guide

Every few months “Security Matters” delivers relevant Local News, Service Updates, and essential Fire & Security Industry Information from the Lifeline Team.

 If you would like to receive these updates just register your email address.